Refund policy

30-day money-back guarantee. We want you to love what you ordered. If you do not, email hello@cozyfindsclub.com within 30 days of delivery and we will make it right with a replacement or a full refund.

How it works: email your order number and what went wrong. A real person replies within one business day with simple instructions. If an item arrives damaged or defective, send a photo and we send a replacement or refund you in full, no need to mail it back.

Changed your mind? Email within 12 hours of ordering and we cancel and refund in full. After that your order may already be on its way, but the 30-day guarantee still covers you.

Refunds go back to your original payment method within 5 to 10 business days.